Changing Your Email

To change the email address of your Null Bounce account, log in and navigate to the “My User Profile” open in new window page. Fill in the "Change Your Email" form and click on the “Change Email” button. You will receive a confirmation email with the link you need to click to complete the process of changing your email address.

Changing Your Password

Log in and navigate to “My User Profile” open in new window page. Fill in the "Change Your Password" form and click on the “Change Password” button. You will be redirected to the login screen upon completion and need to enter the new password.

Deleting Your Account

If you are the team owner, you can't delete just your user account: you can only delete the team account and remove access to Null Bounce for all of your team members. Instructions for removing a team account are here.

If you are not a team owner, then to delete your account, login and click on "Remove Account" on the left menu. Enter your password, type in confirmation text in the second field (to prevent an accidental action) and click the "Delete Account" button. Deleting your account is a permanent, non-reversible action and will remove your access to Null Bounce.

If you want to create another account on Null Bounce in the future, you will be able to do this with the same email. We will be glad to see you again.

Manage Users

When you register at Null Bounce without an invitation link, you are actually the owner of your own team and can invite other users to your team. You can see your role in the upper right corner of the dashboard.

User Roles

You can assign a role to each user that grants different access levels to the system. Team members can be assigned one of four roles: Owner, Administrator (Admin), Developer (Dev), or User. The table below shows the permissions of each of the account roles.

Action	Owner	Administrator	Developer	User
Upload a List	Yes	Yes	Yes	Yes
Download a List	Yes. All team member’s uploaded lists.	Yes. All team member’s uploaded lists.	Yes. All team member’s uploaded lists.	Yes. Only user's uploaded lists.
Single Validation	Yes	Yes	Yes	Yes. Only user's validations
Manage API keys	Yes	Yes	Yes	Yes. Only the keys user created.
Buy Credits	Yes	Yes	No	No
See Payments	Yes	Yes	No	No
Statistics	Yes	Yes	Yes	Yes. Lists statistic only for user's lists.
Manage users	Yes	Yes	No	No
Delete team account	Yes	No	No	No

Invite Team Member

To invite a new member to your team, click the "Add member" button. In the opened form, enter a member’s email address and choose a member role, then click the "Send" button to finally send an invitation.

Please note that if the email address you entered has already been registered with Null Bounce you will get an error: "This email is already used at another team or by the user himself. Choose another email or ask the user to delete his other account". Then, if you would still like to invite this user to the team, you will need to ask the email owner to either change his email or delete the account to make that email address eligible before resending the invitation.

Resend Invitation Email

While the invited team member has not registered their account, you can resend the invitation email by clicking the mail icon under the "Actions" column.

Change Member's Role

To change a member's role, click one of the links under the "Role" column (Set to:).

Delete Team Member

To delete a team member, click the X icon under the "Actions" column. Deleting a team member not only removes the person from the team but also removes the person’s access to Null Bounce.

Delete Team Account

Only the team owner can delete the team account. To delete your team account, go to the "Remove Team Account" page. Enter your password, type in confirmation text in the second field (to prevent an accidental action), and click the "Delete Team Account" button. Deleting your team account is permanent, non-reversible, and will remove access to Null Bounce for you and all of your team members.