How Credits Work

1 Credit = 1 Email Verification

Credits can be used:

• For Bulk Validation in the Dashboard
• For Single Validation in the Dashboard
• Through the API

Purchasing Credits

To purchase credits, visit the “Plans & Upgrade” page open in new window.

With Null Bounce, you don't have to purchase fixed credits volumes. Instead, you can purchase as many credits as you need. So, the credits amounts on the page are just for your convenience. We have a progressive discount: the more credits you purchase, the cheaper one validation will cost you.

Enter the number of credits in the field "Enter amount emails to validate" and click the "Buy" button. The payment processor popup will be open, follow instructions to complete checkout.

Your credits never expire, you can use them anytime you need.

Accepted Payment Types

We accept:

• Mastercard
• Visa
• Maestro
• American Express
• Discover
• Diners Club
• JCB
• UnionPay
• Mada
• PayPal
• Apple Pay
• Wire Transfers (ACH/SEPA/BACS)

Free Credit Usage

After registration, each Null Bounce user receives 100 credits for free. There are no restrictions on how you can use such credits: you can verify emails using the Dashboard (single or bulk) or the API.

Balance History

You can see all credit balance movements in the "Balance Changes" table on the “Payments History” page open in new window. There will be the following types of movements:

• Free Initial Deposit
• Purchase of credits
• List validation
• Return for duplicate emails of some list (duplicate emails in any list are free for you)
• Return for unknown emails of some list (all unknowns are free)
• Return for aborted emails.
  If you abort a list validation process, we will return to you the credits for all emails that we have not started validating yet.

Will I Get an Invoice?

Yes, you will receive an invoice by email after the checkout. Also, you can view a history of all your payments in the Dashboard under “Payments History” open in new window. There is the "Invoice" column, click an "Open" link to view an invoice. You will be able to add your address and VAT information on the invoice page.

Why was my Payment Declined?

Occasionally your purchase will be declined during the checkout process. Typically this decline will have been issued by the bank, for a number of reasons, eg. insufficient funds, they deem the transaction to be fraudulent, an invalid CVV input during the purchase process, etc. A notification outlining why the purchase has been declined will appear on the checkout, allowing you to reattempt the purchase.

If your card information appears to be accurate, we suggest you a quick phone call to your bank to ensure it is you attempting to make this purchase, and future payments will be accepted.